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Terms and Conditions

The Business Injection

DRAFT FOR REVIEW

This is a working template prepared for The Business Injection. It must be reviewed and finalised by a qualified adviser before it is published or used. It does not constitute legal advice.

Items shown in red and in [square brackets] must be checked or completed before use. The refund and governing-law sections in particular involve consumer-law issues and should be confirmed by a qualified consumer-law adviser. Delete all red text once finalised.

Last updated: 26 May 2026
Effective date: 26 May 2026

Introduction

These Terms and Conditions (the “Terms”) govern the supply of The Business Injection programme by NISA INTERNATIONAL – FZCO (“we”, “us”, “our”) to you, the client. Please read these Terms carefully before enrolling.

By enrolling in the Programme, making a payment towards it, or otherwise accepting these Terms, you agree to be bound by them. If you do not agree to these Terms, you should not enrol in the Programme.

These Terms, together with our Privacy Policy and any order or invoice we issue to you, form the agreement between you and us in relation to the Programme.

1. Definitions

In these Terms:

“Programme” means The Business Injection, our 12-week online mentorship and business implementation programme, including the training, sessions, Materials and resources described in these Terms and in your enrolment.

“Materials” means all content provided as part of the Programme, including training videos, documents, templates, tracking tools, frameworks, recordings and other resources, in any format.

“Client”, “you”, “your” means the person or business that enrols in the Programme.

“Consumer” means a Client who is an individual acting wholly or mainly outside their trade, business, craft or profession.

“Business Client” means a Client who is not a Consumer.

“Fees” means the amounts payable for the Programme, as set out in your order or invoice.

2. The Programme

The Business Injection is a 12-week online mentorship and business implementation programme for aesthetic clinics, medical professionals and wellness businesses. Depending on the offer you enrol in, the Programme may include weekly educational training, live group coaching and mentoring calls, business consulting, downloadable templates, KPI tracking tools, operational frameworks, and guidance on areas such as consultations, patient retention, marketing, branding, team performance and recurring-revenue systems.

The Programme is delivered online. The specific inclusions, format and schedule applicable to your enrolment will be those communicated to you at the time of enrolment. We may make reasonable changes to the content, format, schedule or delivery of the Programme, provided such changes do not materially reduce its overall quality or value.

3. Eligibility

To enrol in the Programme you must be at least 18 years old and have the authority to enter into these Terms (including, where you enrol on behalf of a business, the authority to bind that business). You agree that any information you provide to us before and during enrolment is accurate and complete. The Programme is intended to support business owners and professionals and is not directed at, or suitable for, anyone under 18.

4. Enrolment and Formation of the Contract

Our typical enrolment process is: you attend one of our webinars or otherwise express interest; you book and attend a one-to-one consultation call; and, if the Programme is a suitable fit, we issue you an invoice and a payment link.

A binding contract between you and us is formed when we confirm your enrolment or you make your first payment towards the Fees, whichever happens first. We reserve the right to decline or cancel an enrolment before the Programme begins, in which case any payment you have already made towards it will be refunded.

5. Fees and Payment

The Fees for the Programme are set out in the invoice or payment link we provide to you. All Fees are stated in pounds sterling (GBP).

We may offer the option to pay the Fees in instalments (for example, in two, three or four payments). Where you choose an instalment plan:

  • the instalment plan is an agreed schedule for paying the total Fees – it is not a reduction of the total amount payable;
  • you remain liable for the full Fees; and
  • each instalment must be paid in full and on time.

Payments are processed by our third-party payment providers, PayPal and Stripe. By making a payment you also agree to the applicable terms of the relevant payment provider.

If an instalment or other payment is not made when due, we may, after giving you reasonable notice:

  • suspend your access to the Programme and Materials until payment is brought up to date; and / or
  • treat the full outstanding balance of the Fees as immediately due and payable.

If any sum due from you remains overdue after we have given you reasonable notice, we may charge interest on the unpaid amount at the rate of 8% per annum above the Bank of England base rate from time to time, accruing daily until the amount is paid in full. This is intended to reflect our reasonable costs of being kept out of funds and, where you are a Business Client, also our entitlement under the Late Payment of Commercial Debts (Interest) Act 1998 where it applies.

6. Refunds and Cancellation

Our position. Once you have enrolled in the Programme and made a payment, the Fees (including any remaining instalments) are non-refundable. Your place on the Programme is reserved on enrolment and access to the Materials and sessions is made available to you accordingly. Choosing an instalment plan does not change this: all instalments remain payable in full even if you stop participating. We will not refund Fees, and we will not apportion or pro-rate the Fees against individual calls, sessions or weeks of the Programme that you have attended or that have taken place.

Statutory rights for Consumers. If you are a Consumer (an individual acting wholly or mainly outside your trade, business, craft or profession), nothing in these Terms removes any statutory cancellation right or any other statutory right you have that cannot be excluded or limited by law. This includes any right to cancel within 14 days of entering into the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you believe a statutory right applies to your situation, please contact us at Info@thebusinessinjection.co.uk to discuss it before taking any further action.

Chargebacks. You agree not to initiate a chargeback, payment reversal or payment dispute with your card issuer, bank or payment provider in respect of Fees properly owed under these Terms. Where such an action is taken and is ultimately determined in the Company’s favour, that action will be treated as a material breach of these Terms and you will remain liable for the full outstanding balance plus the Company’s reasonable costs of recovery. Nothing in this clause limits any rights you have with your card issuer, bank or payment provider, including any rights afforded to Consumers under applicable law.

7. Your Responsibilities

To get the most from the Programme, and as a condition of these Terms, you agree to:

  • provide accurate and complete information to us;
  • engage with the Programme and attend sessions as far as reasonably practicable;
  • keep your login details and access secure, and not share them with anyone else; and
  • use the Programme and Materials lawfully and in good faith.

You are responsible for your own internet access, equipment and software needed to take part in the Programme.

8. Conduct and Removal from the Programme

We want the Programme to be a constructive environment for all participants. You agree to behave respectfully towards us, our team and other participants.

We may, acting reasonably and proportionately, suspend or remove you from the Programme if you seriously or repeatedly breach these Terms, behave abusively, disruptively or unlawfully, or fail to pay the Fees when due. Where we remove you for any of these reasons, no refund will be payable for any part of the Programme already delivered to you (including digital Materials you have accessed and live sessions that have taken place up to that point), and any outstanding Fees remain payable. If you are a Consumer, nothing in this section affects any statutory rights you have that cannot be excluded or limited by law.

9. Intellectual Property

All intellectual property rights in the Programme and the Materials, and in the name, brand and trademarks of “The Business Injection”, are owned by or licensed to NISA INTERNATIONAL – FZCO.

We grant you a limited, personal, non-exclusive, non-transferable licence to access and use the Materials for the purpose of your own business, for the duration of your enrolment and any continued-access period we specify. You must not, without our prior written permission:

  • copy, reproduce, share, sell, sub-licence, distribute or publish the Materials;
  • record, screenshot or redistribute live sessions; or
  • use the Programme or Materials to create a competing product or service.

This licence ends if your enrolment is terminated.

10. Confidentiality

During the Programme you may receive confidential information about us, our business and other participants, and you may share information about your own business. Each party agrees to keep the other’s confidential information confidential and to use it only in connection with the Programme. Where the Programme involves group sessions, you agree not to disclose or misuse information shared by other participants.

11. No Guarantee of Results; Nature of the Programme

The Programme provides education, guidance, mentoring, tools and frameworks. It does not guarantee any particular result, and we make no representation, warranty or guarantee regarding any specific financial, revenue, growth, business or other outcome. Your results depend on many factors outside our control, including your own effort, decisions and circumstances, market conditions, and how you apply the Programme.

The Programme and Materials are provided for general business-education purposes only. They do not constitute, and are not a substitute for, professional financial, legal, accounting, tax, medical, clinical or regulatory advice. You are solely responsible for your own business decisions and for ensuring that your business complies with all laws and regulations that apply to it. You should obtain independent professional advice where appropriate.

12. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.

Subject to the paragraph above, and to the maximum extent permitted by applicable law:

  • we will not be liable for any loss of profit, loss of revenue, loss of business, loss of anticipated savings, or any indirect or consequential loss arising out of or in connection with the Programme; and
  • our total aggregate liability to you arising out of or in connection with these Terms and the Programme will not exceed the total Fees actually paid by you for the Programme.

If you are a Consumer, nothing in this section limits or excludes any of your statutory rights or remedies that cannot be excluded or limited by law, including, where relevant, your rights and remedies for non-conforming services under the Consumer Rights Act 2015. To the extent that any limit or exclusion in this section would cut across such rights or remedies, it does not apply to you.

13. Webinars, Live Sessions and Recording

The Programme includes live elements, which may include webinars and group coaching or mentoring calls. We will tell you the schedule for these. We may reschedule, change or substitute live sessions where reasonably necessary. Attending live sessions is your responsibility, and we are not obliged to repeat a session you do not attend.

We record our webinars and our coaching and mentoring calls. By taking part in a live session, you consent to it being recorded. We may use these recordings to deliver the Programme, including by making them available to participants. We handle any personal data contained in recordings in accordance with our Privacy Policy. You must not record, copy or share session recordings yourself (see “Intellectual Property” above).

14. Third-Party Platforms

The Programme is delivered using third-party platforms and tools, including course, communication, video-conferencing and scheduling software. Your use of those platforms may be subject to their own terms. We are not responsible for the availability, performance, or acts or omissions of third-party platforms, although we will take reasonable steps to continue delivering the Programme if a platform becomes unavailable.

15. Suspension and Termination

We may suspend or terminate your enrolment if you materially breach these Terms, including by non-payment of Fees or by breaching the conduct or intellectual-property provisions. Where the breach is capable of being remedied, we will give you reasonable notice and an opportunity to remedy it before suspending or terminating your enrolment, unless the breach is so serious or repeated that immediate suspension or termination is justified.

You may stop participating in the Programme at any time, but, except as set out in “Refunds and Cancellation” above, doing so does not entitle you to a refund and does not affect your obligation to pay the full Fees. Provisions that by their nature should survive termination – including those on intellectual property, confidentiality, disclaimers, limitation of liability and governing law – will continue to apply.

16. Events Outside Our Control

We are not liable for any failure or delay in performing our obligations where this is caused by events outside our reasonable control, including (without limitation) acts of God, illness, internet or platform failures, power failures, government action, or other similar events. If such an event occurs, we will take reasonable steps to continue delivering the Programme.

17. Changes to the Programme and to These Terms

We may update these Terms from time to time, for example to reflect changes to the Programme or to comply with the law. The Terms that apply to you are those in force at the time you enrol, and updates apply only to new enrolments.

We may make changes that affect an ongoing enrolment only where there is a valid reason, including to comply with the law, to address a security or operational issue, or to correct a clear error. Where any such change materially affects you and you are a Consumer, we will give you reasonable notice and you may terminate your enrolment without penalty before the change takes effect.

18. Privacy

We process personal data in accordance with our Privacy Policy, which is available on our website. Please read it to understand how we collect, use and protect your personal information.

19. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or the Programme, are governed by the laws of the United Arab Emirates, and the courts of Dubai will have jurisdiction, except as set out below.

If you are a Consumer, you may also benefit from any mandatory consumer-protection provisions of the law of the country in which you are resident. Nothing in these Terms removes protections given to you by laws that cannot be overridden by agreement.

[Note for completion: you have chosen UAE law and the courts of Dubai. Where you contract with consumers based in the UK (or elsewhere), a foreign governing-law clause does not remove their mandatory local consumer protections, and a UK-based consumer may still be able to bring a claim locally. Have a qualified adviser confirm this clause works for your mix of business and consumer clients.]

20. General

Entire agreement. These Terms, the Privacy Policy and your order or invoice form the entire agreement between you and us regarding the Programme.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

No waiver. A failure or delay by us in enforcing any provision of these Terms is not a waiver of our right to enforce it later.

Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may assign or transfer ours, provided this does not adversely affect your rights.

Third-party rights. No one other than a party to these Terms has any right to enforce them, including under the Contracts (Rights of Third Parties) Act 1999 where it may apply.

Notices. Any notice to us under these Terms should be sent to Info@thebusinessinjection.co.uk.

21. Complaints

If you have a complaint about the Programme, our services or these Terms, please contact us first at Info@thebusinessinjection.co.uk. We will acknowledge your complaint promptly (typically within 5 working days) and aim to provide a substantive response within 30 days.

Alternative dispute resolution. We are not currently a member of any alternative dispute resolution (ADR) scheme. If we are unable to resolve a dispute with you directly, you may still pursue your dispute through the courts or through any ADR provider you choose to engage, subject to the governing-law and jurisdiction provisions above.

22. Contact Us

If you have any questions about these Terms or the Programme, please contact us:

NISA INTERNATIONAL – FZCO
IFZA Properties, Premises No. DSO-IFZA
Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: Info@thebusinessinjection.co.uk
Telephone: +44 7457 428532
Website: thebusinessinjection.co.uk